Shipping & Returns

Shipping & Returns

Thank you for shopping at Colour Central Hair Studio. This Shipping & Returns Policy describes how we handle shipping, returns, and exchanges of products purchased from our website.

Shipping Policy

  1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.

  2. Shipping Methods: We offer standard shipping via [insert shipping carrier] for domestic orders. Shipping times may vary depending on your location and the shipping method selected during checkout.

  3. Shipping Costs: Shipping costs are calculated based on the weight of your order and your shipping address. You will be able to view the shipping cost before completing your purchase.

  4. International Shipping: Currently, we only offer shipping within [insert country]. We do not ship internationally at this time.

  5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track your package's delivery status.

Returns & Exchanges

  1. Return Eligibility: We accept returns on unused and unopened products within 30 days of purchase. To be eligible for a return, your item must be in its original packaging and in the same condition as when you received it.

  2. Return Process: To initiate a return, please contact us at colourcentralhairstudio@gmail.com with your order details and reason for the return. We will provide you with instructions on how to return the item.

  3. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.

  4. Exchanges: If you need to exchange an item for a different size or color, please contact us to arrange for an exchange. Exchanges are subject to product availability.

  5. Return Shipping: You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable, except in cases where the return is due to a defective or damaged product.

Contact Us

If you have any questions about our Shipping & Returns Policy, please contact us at colourcentralhairstudio@gmail.com.